Privacy Policy

Last Updated: June 1, 2023

1. Introduction

This Privacy Policy describes how Pokhara SmartLighting Inc. ("we," "our," or "us") collects, uses, and shares information about you when you visit our website, use our smart lighting solutions, or otherwise interact with us. By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you provide directly to us, such as when you request a demo, fill out a contact form, submit a service request, or communicate with us. The types of information we may collect include:

• Contact information (such as name, email address, mailing address, and phone number)
• Professional information (such as job title, company name, and industry)
• Account login credentials
• Payment information
• Information about your lighting infrastructure requirements
• Any other information you choose to provide

2.2 Information We Collect Automatically

When you use our website or smart lighting solutions, we may automatically collect certain information, including:

• Device information (such as your IP address, browser type, operating system, and device identifiers)
• Usage information (such as pages visited, time spent on pages, links clicked, and actions taken)
• Location information (such as general location derived from your IP address)
• Smart lighting system data (such as energy consumption, operational status, and performance metrics)

2.3 Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing activities and to remember your preferences. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our smart lighting solutions
• Process transactions and send related information
• Respond to your comments, questions, and requests
• Communicate with you about our products, services, and events
• Monitor and analyze system performance and energy usage
• Detect, prevent, and address technical issues
• Protect against fraud and unauthorized access
• Comply with legal obligations

4. Sharing of Information

We may share information about you as follows:

• With vendors, service providers, and consultants who need access to such information to carry out work on our behalf
• In response to a request for information if we believe disclosure is in accordance with applicable law
• If we believe your actions are inconsistent with our user agreements or policies
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition
• With your consent or at your direction

5. Data Security

We implement reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. This includes encryption of data in transit and at rest, regular security assessments, and strict access controls.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing and updating your information
• Requesting deletion of your information
• Objecting to certain uses or disclosures
• Data portability
• Withdrawing consent

7. Children's Privacy

Our services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete this information.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through our website or by email.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Pokhara SmartLighting Inc.
Email: privacy@pokharasmartlighting.com
Phone: +1 (604) 655-0947
Address: North Vancouver, BC, Canada